• Pre-arrival guest liaison, guest questionnaire and communication with PRL’s nominated point of contact

• Custom itinerary design aligned with PRL schedules and guest abilities

• Standard booking coordination, including day run sheet and itinerary distribution

• On ground hosting and guiding

• Coordination of meals with local cafés and restaurants, aligned with guest dietary requirements and included in the itinerary

• Light refreshments during hosted days (water, soft drinks, biscuits and confectionery)

• Real time schedule management

• Contingency planning for weather or operational changes

• Food and meal costs

• Activity operator fees

• Vehicle provision or fuel

• Accommodation or flights

These costs are charged directly to PRL or guests as preferred.

Vehicle & Transport

• PRL to provide insured vehicle(s) and drivers for guest transport as required

• Where appropriate, Sarah may drive PRL provided vehicles subject to PRL approval and confirmation of licence and insurance requirements

• For larger guest groups requiring multiple vehicles, PRL will provide additional drivers, while Sarah focuses on hosting, guiding and coordinating the guest experience

• Guest activities selected according to ability levels, with relevant waivers of liability completed prior to participation

• Conservative, safety first itinerary design prioritising guest safety, experience and attention to detail

• Coordination exclusively with reputable, licensed operators

• Salted holds $20 million public liability insurance

• Risk assessment documentation available on request

This service is designed to integrate seamlessly with PRL’s operational environment, providing flexible and reliable guest hosting support as required. Engagement can be tailored to each visit, from a single hosted day to multi-day programs or VIP hosting, ensuring visiting guests are professionally hosted while minimising additional planning and workload for PRL teams.

Salted brings over 22 years of experience in tourism, tour guiding and customer service, supported by a strong background in destination logistics, event planning, project management and visitor experience design.

This experience underpins the delivery of well structured, ability appropriate itineraries, smooth on ground coordination and professionally hosted guest experiences. PRL benefits from a service that is operationally reliable, safety conscious and attentive to detail, ensuring visiting guests are welcomed, well supported and confidently guided throughout their time on Christmas Island.

Bookings are confirmed subject to availability. A minimum of one month’s notice is preferred to allow appropriate guest liaison and itinerary planning.

Requests made within two weeks of the proposed hosted experience may be accommodated where possible and will incur a rush planning fee.

Activity, meal and third-party operator costs are charged directly to PRL or guests, as preferred. Salted provides liaison, management and coordination of activities.

Salted’s Guest Experience & Hosted Itinerary Service is invoiced directly by Salted and payable on 14-day payment terms.

Salted designs conservative, ability appropriate itineraries and coordinates exclusively with reputable, licensed operators. Activity operators retain responsibility for operational safety and supervision during delivery of their services.

Salted holds $20 million public liability insurance and ensures relevant participant waivers are completed prior to all activities.

Minor adjustments can be accommodated where possible. Significant changes may incur additional planning fees.

Alternative experiences and contingency plans are prepared in advance to maintain guest experience continuity where possible. Salted has extensive experience in adapting to the ever changing conditions of Christmas Island.

To ensure availability and preparation of tailored guest experiences, bookings are confirmed on itinerary acceptance by PRL.

Cancellation terms:

• Cancellations more than 14 days prior to the scheduled hosted experience incur no charge

• Cancellations within 14 to 7 days incur 50% of the hosted experience fee

• Cancellations within 7 days incur 100% of the hosted experience fee

Where external operator bookings or third party costs have already been committed, those costs remain payable.

In the event of cancellation due to severe weather or operational site restrictions, Salted will work with PRL to reschedule where possible, or apply fees to a future booking at PRL’s discretion.